Shipping Policy | Design Info

Shipping Policy

  1. While 'Design Info' strives to maintain it’s 3-5 day average time-to-ship we make no guarantees and will accept no liability nor honor any claim towards ruminative action stemming from a longer than average time-to-ship. (Time-to-ship refers to the time period between the order placement and the handling of the product over to the carrier for transport.)

  2. 'Design Info' will ship to any physical address in the world. Each package requires signature confirmation, therefore, timely delivery requires that the customer makes themselves available for its reception.

  3. Products shipped from'Design Info' are not ensured up to the full purchase price. It is the responsibility of the receiver to pursue any claim with the carrier. Please note that Design Info is not liable to any claims if the shipment is lost or damaged. 'Design Info' will only share the AWB copy to the receiver who may then claim the damages from the third party logisitcs.

  4. 'Design Info' preferred carrier is FedEx & BlueDart and all shipping will be compete through them unless otherwise specified. 'Design Info' shipping prices may vary with those of their carrier. 'Design Info' guarantees that the shipping cost will be accurately displayed for each purchase at the time of purchase from .

  5. All build and ship times are counted in business days only and correspond with those of FedEx our preferred carrier. 'Design Info' honours all holidays honoured by our preferred carrier and follows Monday to Saturday work week.

  6. For information on returns and warranty information please visit out Returns Policy page.